Overview
The Panasonic SMART CARE App is a digital platform for service and warranty support and replaces physical invoices or warranty card along with providing support for various other services.
As the first appliances brand in the region to launch a digital warranty system, Panasonic has eliminated the need for keeping physical invoice copies and warranty cards with the SMART CARE App. The app is a one-stop window to manage your Panasonic product warranty and service request accessible at your fingertips. Customers do not need to keep any purchase invoice or warranty card. On registering a product online, they will get paperless warranty support, a first in the region.
This user-friendly app is compatible with Android and iOS devices, and can be found free to download from the app store/google play by searching “Panasonic Smart Care”.
The application features allow various benefits to Panasonic product owners. Through the app now customers can:
- Avail eWarranty (Paperless warranty)
- Find Service center location
- Raise service request and track it
- Avail SMART Assistance
- Give feedback
Benefits of eWarranty
- Multiple products can be registered at any time after the purchase is done.
- Registration process is easy and requires only the details mentioned on the invoice.
- In case the physical invoice is misplaced, eWarranty can be referred to check the warranty validity.
Terms of use:
- Warranty period will be calculated automatically based on registration details as per the invoice.
- eWarranty card will be issued to customer if product is under warranty.
- Domestic, International & Extended warranties are also supported under this function.
- Warranty validity starts from the invoice date (not from the date of registration).
- Warranty validity can be tracked after registration.
Note: Terms & Conditions Apply