Overview
The Panasonic SMART CARE App is a digital platform for service and warranty support and replaces physical invoices or warranty card along with providing support for various other services.
As the first appliances brand in the region to launch a digital warranty system, Panasonic has eliminated the need for keeping physical invoice copies and warranty cards with the SMART CARE App. The app is a one-stop window to manage your Panasonic product warranty and service request accessible at your fingertips. Customers do not need to keep any purchase invoice or warranty card. On registering a product online, they will get paperless warranty support, a first in the region.
This user-friendly app is compatible with Android and iOS devices, and can be found free to download from the app store/google play by searching “Panasonic Smart Care”.
The application features allow various benefits to Panasonic product owners. Through the app now customers can:
- Avail eWarranty (Paperless warranty)
- Find Service center location
- Raise service request and track it
- Avail SMART Assistance
- Give feedback